Orders placed before May 6, 2026
👉 Click here to start your return or exchange (free of charge)
Follow the steps below:
- Enter the email address and order number associated with your order
- Select the item you would like to return
- Create a shipping label or arrange the return shipment yourself
- Include the original packing slip or a note with your order number and name
- Drop off your package with a carrier of your choice
Refunds are issued for returns made within 30 days of delivery, to the original payment method, for the amount originally paid.
Orders placed on or after May 6, 2026
We’ve updated our returns process to make things faster and easier.
👉 Please read our return policy below and click here to start your return or exchange.
Return Policy
- Online order number is required for all returns and exchanges
- In-store purchases must be returned to the original retailer
- Refunds are issued for returns made within 30 days of delivery, to the original payment method for the amount originally paid.
- Refunds are submitted immediately and typically take up to 10 days to process
- Only unworn and unaltered items with all tags attached are accepted
- Exchanges must be of equal or greater value, or settled via refund or additional charge
- Pig & Hen reserves the right to refuse returns or exchanges in case of abuse, limited to twice per customer
- If a free gift was included and you request a refund, the gift must also be returned
- If not returned, the value of the gift will be deducted from your refund
- For exchanges, you may keep the free gift
Returning in-store purchases
In-store purchases must be returned to the point of purchase. Items bought in-store cannot be returned by mail to Pig & Hen, and cannot be processed at our warehouse.
